Shipping, Returns and Exchange


We charge a standard shipping rate of Rs 100 for all deliveries below Rs 2500 within India. International rates may vary depending on the location and size of the order. Please allow for 10-14 days for deliveries within India. International deliveries may take up to 3 weeks depending on the courier service. As soon as you order is shipped, you will receive an email with the tracking details. 


We only replace items if the appear to be defective or damaged. Kindly note that since our jewellery is made by hand, it many have some differences or imperfections, but we assure you that this only adds to the beauty of the jewellery.

If you need to exchange your item, send us an email at and send your item to: 84/902, KALPAVRUKSHA, VASANT VIHAR, THANE WEST THANE Maharashtra IN 400610.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, you should mail your product to: 84/902, KALPAVRUKSHA, VASANT VIHAR, THANE WEST THANE Maharashtra IN 400610

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Kindly send returns using a trackable courier service. We don’t guarantee that we will receive your returned item.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 30 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


Cancellation will only be accepted if your order hasn't been shipped.